Privacy Policy

 

Welcome to https://www.sicilia-holidays.com (the “Site”). At Sicilia Holidays, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information from Visitors who browse our Site and from Authorized Customers who register and utilize our services (collectively referred to as “Services”).

Personally Identifiable Information (PII)

PII refers to any data that identifies or could identify you personally, such as your name, address, email address, phone number, or payment information. PII does not include anonymous or aggregated data that cannot be used to identify you.

We collect the following information:

  • From all Visitors: Basic browsing information, such as IP address, device type, and cookies.
  • From Authorized Customers: Full name, email address, phone number, billing address, payment details, and service preferences.

How We Use Your Information

We use your information to:

  1. Provide Services: Process bookings, payments, and respond to inquiries.
  2. Personalize User Experience: Customize the content and offerings on the Site.
  3. Communication: Send updates, promotional materials, or service-related notifications.
  4. Security: Protect against unauthorized access and maintain the Site’s integrity.

Information Sharing

Third-Party Vendors:
We partner with trusted third-party service providers (e.g., payment processors, hosting platforms) who may require access to your PII to perform essential services. These providers are obligated to use your data only for specified purposes and in accordance with privacy laws.

Legal Compliance:
We may disclose your information to comply with legal obligations, court orders, or enforce our terms of use.

Aggregated Data Sharing:
Non-personal, aggregated information (e.g., demographics) may be shared with partners for marketing or analysis purposes.

Cookies and Tracking Technologies

The Site uses cookies to:

  • Store user preferences and enhance your browsing experience.
  • Secure user sessions (e.g., automatic logouts after inactivity).
  • Analyze usage patterns to improve functionality.

You can adjust your browser settings to disable cookies, but some features of the Site may not function as intended.

Data Security

We take the security of your data seriously:

  • Encryption: Sensitive information (e.g., payment data) is encrypted during transmission.
  • Restricted Access: Only authorized personnel with passwords can access stored PII.
  • Regular Audits: We periodically review our security measures to identify and mitigate risks.

While we strive to protect your data, no method of electronic transmission or storage is entirely secure. By using our Site, you acknowledge this risk.

Your Choices

  • Opt-Out: You may opt out of promotional communications by following the instructions in our emails or contacting us directly at andreafacciola@gmail.com.
  • Data Updates: Contact us to update or correct inaccuracies in your information.
  • Data Deletion: You may request to deactivate or delete your PII by emailing us. Note that residual information may remain in backups for legal or operational purposes.

Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. Major updates will be announced prominently on the Site. If changes affect how your data is used, you will have the opportunity to consent or opt-out.

Third-Party Links

The Site may include links to external websites. We are not responsible for the privacy practices of these third parties, and we encourage you to review their policies before providing any personal information.

Contact Information

For privacy-related concerns, you can contact us at:
Email: andreafacciola@gmail.com
Phone: +39 3272162160

Effective Date: 21/11/2024

 

 

By using https://www.sicilia-holidays.com, you consent to this Privacy Policy.